Privacy Policy
Last updated: [Date]
Welcome to [Your Company Name] (“we”, “our”, “us”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [your website URL] or use our tour and travel services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a) Personal Information Provided by You
Full name
Phone number
Email address
Address
Government ID details (Aadhaar/Passport/Driving License – only if required for booking or permits)
Travel preferences and booking details
Payment-related information (processed securely via third-party payment gateways)
b) Automatically Collected Information
IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and usage data
2. How We Use Your Information
We use your information to:
Process tour bookings and inquiries
Communicate booking confirmations, updates, and support
Arrange travel services (hotels, transport, guides, permits)
Improve our website, services, and customer experience
Send promotional offers (only with your consent)
Comply with legal and regulatory requirements under Indian law
3. Legal Basis for Processing (India – DPDP Act, 2023)
We process personal data based on:
Your consent
Performance of a contract (tour booking)
Legal obligations under Indian laws
Legitimate business interests (service improvement, fraud prevention)
4. Sharing of Information
We do not sell or rent your personal data.
We may share your information with:
Hotels, transport providers, tour guides, and service partners
Government authorities when required by law (tour permits, security, taxation)
Payment gateways and IT service providers
Law enforcement agencies if legally required
All third parties are required to maintain confidentiality and data security.
5. Cookies Policy
Our website may use cookies to:
Improve website functionality
Understand visitor behavior
Enhance user experience
You can disable cookies through your browser settings, but some features may not function properly.
6. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal data from:
Unauthorized access
Loss or misuse
Alteration or disclosure
However, no online system is 100% secure.
7. Data Retention
We retain personal information only for:
As long as necessary to fulfill travel services
Compliance with legal and accounting obligations
Resolving disputes
Once no longer required, data is securely deleted or anonymized.
8. Your Rights (Indian Users)
As per Indian data protection laws, you have the right to:
Access your personal data
Request correction or update
Withdraw consent
Request deletion (subject to legal obligations)
Raise grievances regarding data usage
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.
10. Children’s Privacy
Our services are not intended for children under 18 years.
We do not knowingly collect personal data from minors without parental consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
12. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Company Name: [Your Company Name]
Email: [your email address]
Phone: [your phone number]
Address: [your office address]